Support That Goes Beyond The First 30 Days

When you use a Quik! solution you receive customer support for the life of the service, not just the first 30 days.

Customers constantly praise us for going above and beyond what they expect and because we always provide a resolution. Our service level varies by product, including online web-based resources, email and chat, live help and phone support.

Support Level Hours Included Services
Knowledgebase 24 x 7 Interactive knowledge base, FAQs, tutorials and wizards
Video Tutorials 24 x 7 Tutorials and 'how-to' videos
Documentation 24 x 7 All Quik! products include comprehensive documentation
Email 8 AM to 4 PM PST Send us a message and we'll respond within 24 hours
Live Chat 8 AM to 4 PM PST Connect with a live representative via secure chat session
Telephone 8 AM to 4 PM PST Schedule a phone call to get personal assistance
SLA Varies Service level agreements offer additional levels of support
System Status 24 x 7 Check our system status website for up-to-the-minute status.
Support

Public Support Resources

If you don't have an account with us yet and have questions, please try the following resources:

If you need product support right now, please log in to your account and visit the Support Center pages.